Gaya APA
Kaplan, R, S., Norton, D, P.
(1996).
The Balanced Scorecard
.
Batam Riau:
Erangga.
Gaya MLA
Kaplan, Robert, S., Norton, David, P..
"The Balanced Scorecard".
Batam Riau:
Erangga,
1996.
Text.